{"id":82448,"date":"2026-11-11T05:13:02","date_gmt":"2026-11-11T05:13:02","guid":{"rendered":"https:\/\/wdigitalshop.shop\/preguntas-frecuentes\/"},"modified":"2026-11-11T05:13:02","modified_gmt":"2026-11-11T05:13:02","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/wdigitalshop.shop\/en\/preguntas-frecuentes\/","title":{"rendered":"Preguntas frecuentes"},"content":{"rendered":"\t<div class=\"wds-trust\" data-page=\"preguntas\">\n\t\t<header class=\"wds-trust__hero\">\n\t\t\t<p class=\"wds-trust__eyebrow\">\n\t\t\t\t<svg class=\"wds-icon wds-icon--shield-check\" width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12 3l8 3v6c0 4.5-3.4 8-8 9-4.6-1-8-4.5-8-9V6z\"\/><path d=\"M9 12l2 2 4-4\"\/><\/svg>\t\t\t\tTrust center\t\t\t<\/p>\n\t\t\t<h1 class=\"wds-trust__title\">FAQ<\/h1>\n\t\t\t<p class=\"wds-trust__lead\">Quick answers to the most common questions.<\/p>\n\t\t\t\t\t<\/header>\n\n\t\t<div class=\"wds-trust__layout\">\n\t\t\t<nav class=\"wds-trust__nav\" aria-label=\"Trust center pages\">\n\t\t\t\t<ul>\n\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t<a href=\"https:\/\/wdigitalshop.shop\/en\/confianza\/\">\n\t\t\t\t\t\t\t\t<svg class=\"wds-icon wds-icon--shield-check\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12 3l8 3v6c0 4.5-3.4 8-8 9-4.6-1-8-4.5-8-9V6z\"\/><path d=\"M9 12l2 2 4-4\"\/><\/svg>\t\t\t\t\t\t\t\t<span>Overview<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t<a href=\"https:\/\/wdigitalshop.shop\/en\/sobre-nosotros\/\">\n\t\t\t\t\t\t\t\t<svg class=\"wds-icon wds-icon--users\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"9\" cy=\"8\" r=\"3.5\"\/><path d=\"M2.5 20c.8-3.5 3.4-5.5 6.5-5.5s5.7 2 6.5 5.5\"\/><path d=\"M16 4.6a3.5 3.5 0 0 1 0 6.8M18.5 14.8c1.6.8 2.7 2.6 3 5.2\"\/><\/svg>\t\t\t\t\t\t\t\t<span>Who we are<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t<a href=\"https:\/\/wdigitalshop.shop\/en\/entregas\/\">\n\t\t\t\t\t\t\t\t<svg class=\"wds-icon wds-icon--bolt\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M13 3L5 14h6l-1 7 8-11h-6l1-7z\"\/><\/svg>\t\t\t\t\t\t\t\t<span>Deliveries<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t<a href=\"https:\/\/wdigitalshop.shop\/en\/reembolsos\/\">\n\t\t\t\t\t\t\t\t<svg class=\"wds-icon wds-icon--wallet\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4 7.5A2.5 2.5 0 0 1 6.5 5H18v3\"\/><rect x=\"3\" y=\"7.5\" width=\"18\" height=\"12.5\" rx=\"2.5\"\/><path d=\"M21 11.5h-4a2 2 0 0 0 0 4h4\"\/><circle cx=\"17\" cy=\"13.5\" r=\".6\"\/><\/svg>\t\t\t\t\t\t\t\t<span>Guarantee and refunds<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t<a href=\"https:\/\/wdigitalshop.shop\/en\/preguntas-frecuentes\/\" aria-current=\"page\">\n\t\t\t\t\t\t\t\t<svg class=\"wds-icon wds-icon--sparkle\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12 3c.6 4.2 2.8 6.4 7 7-4.2.6-6.4 2.8-7 7-.6-4.2-2.8-6.4-7-7 4.2-.6 6.4-2.8 7-7z\"\/><\/svg>\t\t\t\t\t\t\t\t<span>FAQ<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t<a href=\"https:\/\/wdigitalshop.shop\/en\/contacto\/\">\n\t\t\t\t\t\t\t\t<svg class=\"wds-icon wds-icon--headset\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4 14v-2a8 8 0 0 1 16 0v2\"\/><rect x=\"3\" y=\"13\" width=\"4\" height=\"7\" rx=\"1.5\"\/><rect x=\"17\" y=\"13\" width=\"4\" height=\"7\" rx=\"1.5\"\/><path d=\"M19 20c0 1.2-1.4 2-3.5 2H13\"\/><\/svg>\t\t\t\t\t\t\t\t<span>Contact<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t<a href=\"https:\/\/wdigitalshop.shop\/en\/terminos-y-condiciones\/\">\n\t\t\t\t\t\t\t\t<svg class=\"wds-icon wds-icon--ticket\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4 6h16v4a2 2 0 0 0 0 4v4H4v-4a2 2 0 0 0 0-4z\"\/><path d=\"M14 7v2M14 11v2M14 15v2\"\/><\/svg>\t\t\t\t\t\t\t\t<span>Terms and conditions<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t<a href=\"https:\/\/wdigitalshop.shop\/en\/politica-de-privacidad\/\">\n\t\t\t\t\t\t\t\t<svg class=\"wds-icon wds-icon--lock\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><rect x=\"4\" y=\"10\" width=\"16\" height=\"11\" rx=\"2\"\/><path d=\"M8 10V7a4 4 0 0 1 8 0v3\"\/><\/svg>\t\t\t\t\t\t\t\t<span>Privacy<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t<\/nav>\n\t\t\t<script>\n\t\t\t\t\/* En el m\u00f3vil el men\u00fa es una fila desplazable: deja visible la p\u00e1gina actual. *\/\n\t\t\t\t( function () {\n\t\t\t\t\tvar link = document.querySelector( '.wds-trust__nav [aria-current=\"page\"]' );\n\t\t\t\t\tvar list = link && link.closest( 'ul' );\n\t\t\t\t\tif ( list && list.scrollWidth > list.clientWidth ) {\n\t\t\t\t\t\tlist.scrollLeft = Math.max( 0, link.parentNode.offsetLeft - 16 );\n\t\t\t\t\t}\n\t\t\t\t} )();\n\t\t\t<\/script>\n\n\t\t\t<div class=\"wds-trust__body\">\n\t\t\t\t\t<section class=\"wds-trust__section\" id=\"faq-1\" aria-labelledby=\"faq-1-t\">\n\t\t<h2 class=\"wds-trust__h2\" id=\"faq-1-t\">\n\t\t\t\t\t\tPurchases and payments\t\t<\/h2>\n\t<div class=\"wds-trust__faq\">\t\t\t<details>\n\t\t\t\t<summary>\n\t\t\t\t\t<span>Is it safe to buy at WDigitalShop?<\/span>\n\t\t\t\t\t<svg class=\"wds-icon wds-icon--chevron-down\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M6 9l6 6 6-6\"\/><\/svg>\t\t\t\t<\/summary>\n\t\t\t\t<p>Yes. The whole store uses an encrypted connection (HTTPS), card payments are processed by PayPal and every order has a ticket with our team. If a product fails, we replace it or refund the amount to your wallet.<\/p>\t\t\t<\/details>\n\t\t\t\t\t\t<details>\n\t\t\t\t<summary>\n\t\t\t\t\t<span>Which payment methods do you accept?<\/span>\n\t\t\t\t\t<svg class=\"wds-icon wds-icon--chevron-down\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M6 9l6 6 6-6\"\/><\/svg>\t\t\t\t<\/summary>\n\t\t\t\t<p>PayPal (cards too), bank transfer in the countries shown at checkout, and your WDigitalShop wallet balance.<\/p>\t\t\t<\/details>\n\t\t\t\t\t\t<details>\n\t\t\t\t<summary>\n\t\t\t\t\t<span>What currency am I charged in?<\/span>\n\t\t\t\t\t<svg class=\"wds-icon wds-icon--chevron-down\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M6 9l6 6 6-6\"\/><\/svg>\t\t\t\t<\/summary>\n\t\t\t\t<p>Prices are charged in US dollars (USD). Amounts in other currencies are approximate and for information only.<\/p>\t\t\t<\/details>\n\t\t\t\t\t\t<details>\n\t\t\t\t<summary>\n\t\t\t\t\t<span>Are there extra fees at checkout?<\/span>\n\t\t\t\t\t<svg class=\"wds-icon wds-icon--chevron-down\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M6 9l6 6 6-6\"\/><\/svg>\t\t\t\t<\/summary>\n\t\t\t\t<p>We don't add hidden fees: the cart total is what you pay. Your bank or PayPal may apply their own currency conversion fees.<\/p>\t\t\t<\/details>\n\t\t\t\t\t\t<details>\n\t\t\t\t<summary>\n\t\t\t\t\t<span>Do I get an invoice?<\/span>\n\t\t\t\t\t<svg class=\"wds-icon wds-icon--chevron-down\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M6 9l6 6 6-6\"\/><\/svg>\t\t\t\t<\/summary>\n\t\t\t\t<p>Yes. We email you a PDF purchase receipt when the payment is confirmed.<\/p>\t\t\t<\/details>\n\t\t\t<\/div><\/section>\t<section class=\"wds-trust__section\" id=\"faq-2\" aria-labelledby=\"faq-2-t\">\n\t\t<h2 class=\"wds-trust__h2\" id=\"faq-2-t\">\n\t\t\t\t\t\tDeliveries\t\t<\/h2>\n\t<div class=\"wds-trust__faq\">\t\t\t<details>\n\t\t\t\t<summary>\n\t\t\t\t\t<span>Where do I receive my product?<\/span>\n\t\t\t\t\t<svg class=\"wds-icon wds-icon--chevron-down\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M6 9l6 6 6-6\"\/><\/svg>\t\t\t\t<\/summary>\n\t\t\t\t<p>In your order ticket, in <a href=\"https:\/\/wdigitalshop.shop\/en\/mi-cuenta\/\">My account \u203a My tickets<\/a>. We also notify you by email.<\/p>\t\t\t<\/details>\n\t\t\t\t\t\t<details>\n\t\t\t\t<summary>\n\t\t\t\t\t<span>How long does delivery take?<\/span>\n\t\t\t\t\t<svg class=\"wds-icon wds-icon--chevron-down\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M6 9l6 6 6-6\"\/><\/svg>\t\t\t\t<\/summary>\n\t\t\t\t<p>It depends on the product: each product page shows its time. Automatic codes arrive when payment is confirmed. See all times in <a href=\"https:\/\/wdigitalshop.shop\/en\/entregas\/\">Deliveries<\/a>.<\/p>\t\t\t<\/details>\n\t\t\t\t\t\t<details>\n\t\t\t\t<summary>\n\t\t\t\t\t<span>What does a product&#039;s region mean?<\/span>\n\t\t\t\t\t<svg class=\"wds-icon wds-icon--chevron-down\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M6 9l6 6 6-6\"\/><\/svg>\t\t\t\t<\/summary>\n\t\t\t\t<p>It's where it can be activated: Global (any country) or a specific region. It must match the region of your platform account.<\/p>\t\t\t<\/details>\n\t\t\t\t\t\t<details>\n\t\t\t\t<summary>\n\t\t\t\t\t<span>I entered the wrong player ID, what do I do?<\/span>\n\t\t\t\t\t<svg class=\"wds-icon wds-icon--chevron-down\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M6 9l6 6 6-6\"\/><\/svg>\t\t\t\t<\/summary>\n\t\t\t\t<p>Write to us right away in the order ticket. If the top-up hasn't been sent yet, we'll correct it. If it was already applied, it can't be reversed.<\/p>\t\t\t<\/details>\n\t\t\t<\/div><\/section>\t<section class=\"wds-trust__section\" id=\"faq-3\" aria-labelledby=\"faq-3-t\">\n\t\t<h2 class=\"wds-trust__h2\" id=\"faq-3-t\">\n\t\t\t\t\t\tGuarantee and refunds\t\t<\/h2>\n\t<div class=\"wds-trust__faq\">\t\t\t<details>\n\t\t\t\t<summary>\n\t\t\t\t\t<span>My code doesn&#039;t work, what do I do?<\/span>\n\t\t\t\t\t<svg class=\"wds-icon wds-icon--chevron-down\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M6 9l6 6 6-6\"\/><\/svg>\t\t\t\t<\/summary>\n\t\t\t\t<p>Write to us in the order ticket chat within 48 hours of delivery, with a screenshot of the error. We'll replace it or, if that's not possible, refund the amount to your wallet.<\/p>\t\t\t<\/details>\n\t\t\t\t\t\t<details>\n\t\t\t\t<summary>\n\t\t\t\t\t<span>Why does the refund go to the wallet?<\/span>\n\t\t\t\t\t<svg class=\"wds-icon wds-icon--chevron-down\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M6 9l6 6 6-6\"\/><\/svg>\t\t\t\t<\/summary>\n\t\t\t\t<p>Because it's instant and you can use it on your next purchase without waiting for PayPal or bank processing times.<\/p>\t\t\t<\/details>\n\t\t\t\t\t\t<details>\n\t\t\t\t<summary>\n\t\t\t\t\t<span>Can I cancel an order?<\/span>\n\t\t\t\t\t<svg class=\"wds-icon wds-icon--chevron-down\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M6 9l6 6 6-6\"\/><\/svg>\t\t\t\t<\/summary>\n\t\t\t\t<p>Yes, as long as it hasn't been delivered: write to us in the ticket. Once the digital product has been delivered, it can't be cancelled.<\/p>\t\t\t<\/details>\n\t\t\t<\/div><\/section>\t<section class=\"wds-trust__section\" id=\"faq-4\" aria-labelledby=\"faq-4-t\">\n\t\t<h2 class=\"wds-trust__h2\" id=\"faq-4-t\">\n\t\t\t\t\t\tAccount and security\t\t<\/h2>\n\t<div class=\"wds-trust__faq\">\t\t\t<details>\n\t\t\t\t<summary>\n\t\t\t\t\t<span>Do I need an account to buy?<\/span>\n\t\t\t\t\t<svg class=\"wds-icon wds-icon--chevron-down\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M6 9l6 6 6-6\"\/><\/svg>\t\t\t\t<\/summary>\n\t\t\t\t<p>Yes. Your account keeps your orders, tickets, invoices and wallet, and it's where you receive your products privately.<\/p>\t\t\t<\/details>\n\t\t\t\t\t\t<details>\n\t\t\t\t<summary>\n\t\t\t\t\t<span>Will WDigitalShop ask for my password?<\/span>\n\t\t\t\t\t<svg class=\"wds-icon wds-icon--chevron-down\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M6 9l6 6 6-6\"\/><\/svg>\t\t\t\t<\/summary>\n\t\t\t\t<p>Never. Not for your store account, PayPal or your bank. If someone asks for it in our name, don't give it and let us know.<\/p>\t\t\t<\/details>\n\t\t\t\t\t\t<details>\n\t\t\t\t<summary>\n\t\t\t\t\t<span>How do I know I&#039;m talking to WDigitalShop?<\/span>\n\t\t\t\t\t<svg class=\"wds-icon wds-icon--chevron-down\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M6 9l6 6 6-6\"\/><\/svg>\t\t\t\t<\/summary>\n\t\t\t\t<p>We only assist you through your account ticket, by email from our domain, and through the channels on the <a href=\"https:\/\/wdigitalshop.shop\/en\/contacto\/\">Official contact<\/a> page.<\/p>\t\t\t<\/details>\n\t\t\t\t\t\t<details>\n\t\t\t\t<summary>\n\t\t\t\t\t<span>I forgot my password<\/span>\n\t\t\t\t\t<svg class=\"wds-icon wds-icon--chevron-down\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M6 9l6 6 6-6\"\/><\/svg>\t\t\t\t<\/summary>\n\t\t\t\t<p>In <a href=\"https:\/\/wdigitalshop.shop\/en\/mi-cuenta\/\">My account<\/a> click \"Lost your password?\" and we'll email you a link to create a new one.<\/p>\t\t\t<\/details>\n\t\t\t<\/div><\/section>\t<section class=\"wds-trust__section\" id=\"faq-mas\" aria-labelledby=\"faq-mas-t\">\n\t\t<h2 class=\"wds-trust__h2\" id=\"faq-mas-t\">\n\t\t\t\t\t\t\t<span class=\"wds-trust__h2-icon\"><svg class=\"wds-icon wds-icon--headset\" width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4 14v-2a8 8 0 0 1 16 0v2\"\/><rect x=\"3\" y=\"13\" width=\"4\" height=\"7\" rx=\"1.5\"\/><rect x=\"17\" y=\"13\" width=\"4\" height=\"7\" rx=\"1.5\"\/><path d=\"M19 20c0 1.2-1.4 2-3.5 2H13\"\/><\/svg><\/span>\n\t\t\t\t\t\tCan&#039;t find your answer?\t\t<\/h2>\n\t<p>Write to us from your order ticket or through any of our <a href=\"https:\/\/wdigitalshop.shop\/en\/contacto\/\">official channels<\/a>.<\/p><\/section>\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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