{"id":82450,"date":"2026-11-11T05:13:02","date_gmt":"2026-11-11T05:13:02","guid":{"rendered":"https:\/\/wdigitalshop.shop\/terminos-y-condiciones\/"},"modified":"2026-11-11T05:13:02","modified_gmt":"2026-11-11T05:13:02","slug":"terminos-y-condiciones","status":"publish","type":"page","link":"https:\/\/wdigitalshop.shop\/en\/terminos-y-condiciones\/","title":{"rendered":"T\u00e9rminos y condiciones"},"content":{"rendered":"\t<div class=\"wds-trust\" data-page=\"terminos\">\n\t\t<header class=\"wds-trust__hero\">\n\t\t\t<p class=\"wds-trust__eyebrow\">\n\t\t\t\t<svg class=\"wds-icon wds-icon--shield-check\" width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12 3l8 3v6c0 4.5-3.4 8-8 9-4.6-1-8-4.5-8-9V6z\"\/><path d=\"M9 12l2 2 4-4\"\/><\/svg>\t\t\t\tTrust center\t\t\t<\/p>\n\t\t\t<h1 class=\"wds-trust__title\">Terms and conditions<\/h1>\n\t\t\t<p class=\"wds-trust__lead\">The rules for buying at WDigitalShop.<\/p>\n\t\t\t\t\t\t\t<p class=\"wds-trust__updated\">\n\t\t\t\t\tLast updated: November 11, 2026\t\t\t\t<\/p>\n\t\t\t\t\t<\/header>\n\n\t\t<div class=\"wds-trust__layout\">\n\t\t\t<nav class=\"wds-trust__nav\" aria-label=\"Trust center pages\">\n\t\t\t\t<ul>\n\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t<a href=\"https:\/\/wdigitalshop.shop\/en\/confianza\/\">\n\t\t\t\t\t\t\t\t<svg class=\"wds-icon wds-icon--shield-check\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12 3l8 3v6c0 4.5-3.4 8-8 9-4.6-1-8-4.5-8-9V6z\"\/><path d=\"M9 12l2 2 4-4\"\/><\/svg>\t\t\t\t\t\t\t\t<span>Overview<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t<a href=\"https:\/\/wdigitalshop.shop\/en\/sobre-nosotros\/\">\n\t\t\t\t\t\t\t\t<svg class=\"wds-icon wds-icon--users\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"9\" cy=\"8\" r=\"3.5\"\/><path d=\"M2.5 20c.8-3.5 3.4-5.5 6.5-5.5s5.7 2 6.5 5.5\"\/><path d=\"M16 4.6a3.5 3.5 0 0 1 0 6.8M18.5 14.8c1.6.8 2.7 2.6 3 5.2\"\/><\/svg>\t\t\t\t\t\t\t\t<span>Who we are<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t<a href=\"https:\/\/wdigitalshop.shop\/en\/entregas\/\">\n\t\t\t\t\t\t\t\t<svg class=\"wds-icon wds-icon--bolt\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M13 3L5 14h6l-1 7 8-11h-6l1-7z\"\/><\/svg>\t\t\t\t\t\t\t\t<span>Deliveries<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t<a href=\"https:\/\/wdigitalshop.shop\/en\/reembolsos\/\">\n\t\t\t\t\t\t\t\t<svg class=\"wds-icon wds-icon--wallet\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4 7.5A2.5 2.5 0 0 1 6.5 5H18v3\"\/><rect x=\"3\" y=\"7.5\" width=\"18\" height=\"12.5\" rx=\"2.5\"\/><path d=\"M21 11.5h-4a2 2 0 0 0 0 4h4\"\/><circle cx=\"17\" cy=\"13.5\" r=\".6\"\/><\/svg>\t\t\t\t\t\t\t\t<span>Guarantee and refunds<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t<a href=\"https:\/\/wdigitalshop.shop\/en\/preguntas-frecuentes\/\">\n\t\t\t\t\t\t\t\t<svg class=\"wds-icon wds-icon--sparkle\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12 3c.6 4.2 2.8 6.4 7 7-4.2.6-6.4 2.8-7 7-.6-4.2-2.8-6.4-7-7 4.2-.6 6.4-2.8 7-7z\"\/><\/svg>\t\t\t\t\t\t\t\t<span>FAQ<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t<a href=\"https:\/\/wdigitalshop.shop\/en\/contacto\/\">\n\t\t\t\t\t\t\t\t<svg class=\"wds-icon wds-icon--headset\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4 14v-2a8 8 0 0 1 16 0v2\"\/><rect x=\"3\" y=\"13\" width=\"4\" height=\"7\" rx=\"1.5\"\/><rect x=\"17\" y=\"13\" width=\"4\" height=\"7\" rx=\"1.5\"\/><path d=\"M19 20c0 1.2-1.4 2-3.5 2H13\"\/><\/svg>\t\t\t\t\t\t\t\t<span>Contact<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t<a href=\"https:\/\/wdigitalshop.shop\/en\/terminos-y-condiciones\/\" aria-current=\"page\">\n\t\t\t\t\t\t\t\t<svg class=\"wds-icon wds-icon--ticket\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4 6h16v4a2 2 0 0 0 0 4v4H4v-4a2 2 0 0 0 0-4z\"\/><path d=\"M14 7v2M14 11v2M14 15v2\"\/><\/svg>\t\t\t\t\t\t\t\t<span>Terms and conditions<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t<a href=\"https:\/\/wdigitalshop.shop\/en\/politica-de-privacidad\/\">\n\t\t\t\t\t\t\t\t<svg class=\"wds-icon wds-icon--lock\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><rect x=\"4\" y=\"10\" width=\"16\" height=\"11\" rx=\"2\"\/><path d=\"M8 10V7a4 4 0 0 1 8 0v3\"\/><\/svg>\t\t\t\t\t\t\t\t<span>Privacy<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t<\/nav>\n\t\t\t<script>\n\t\t\t\t\/* En el m\u00f3vil el men\u00fa es una fila desplazable: deja visible la p\u00e1gina actual. *\/\n\t\t\t\t( function () {\n\t\t\t\t\tvar link = document.querySelector( '.wds-trust__nav [aria-current=\"page\"]' );\n\t\t\t\t\tvar list = link && link.closest( 'ul' );\n\t\t\t\t\tif ( list && list.scrollWidth > list.clientWidth ) {\n\t\t\t\t\t\tlist.scrollLeft = Math.max( 0, link.parentNode.offsetLeft - 16 );\n\t\t\t\t\t}\n\t\t\t\t} )();\n\t\t\t<\/script>\n\n\t\t\t<div class=\"wds-trust__body\">\n\t\t\t\t<div class=\"wds-trust__prose wds-trust__prose--legal\">\t<section class=\"wds-trust__section\" id=\"termino-1\" aria-labelledby=\"termino-1-t\">\n\t\t<h2 class=\"wds-trust__h2\" id=\"termino-1-t\">\n\t\t\t\t\t\t1. Who we are\t\t<\/h2>\n\t<p>wdigitalshop.shop is an online store of digital products operated by <strong>WDigitalShop, Dominican Republic<\/strong>. Contact: <strong>soporte@wdigitalshop.shop<\/strong> or the support chat of each order.<\/p><p>By buying or creating an account in the store you accept these terms.<\/p><\/section>\t<section class=\"wds-trust__section\" id=\"termino-2\" aria-labelledby=\"termino-2-t\">\n\t\t<h2 class=\"wds-trust__h2\" id=\"termino-2-t\">\n\t\t\t\t\t\t2. Age and account\t\t<\/h2>\n\t<ul class=\"wds-trust__list\"><li>You must be <strong>18 or older<\/strong> to buy. A minor may only use the store through a responsible adult, who is the one accepting these terms.<\/li><li>You are responsible for keeping your password safe and for what is done with your account.<\/li><li>We may suspend accounts used for fraud, unjustified chargebacks or abuse of the store or support.<\/li><\/ul><\/section>\t<section class=\"wds-trust__section\" id=\"termino-3\" aria-labelledby=\"termino-3-t\">\n\t\t<h2 class=\"wds-trust__h2\" id=\"termino-3-t\">\n\t\t\t\t\t\t3. What we sell\t\t<\/h2>\n\t<ul class=\"wds-trust__list\"><li><strong>Gift cards, keys and digital top-ups<\/strong> from third parties (for example Steam, PlayStation, Xbox, Roblox or Free Fire).<\/li><li><strong>Game accounts<\/strong> published by our team. Each account is unique: once sold, it is no longer available.<\/li><li>Brands belong to their respective owners. WDigitalShop is not affiliated with them unless stated otherwise.<\/li><\/ul><\/section>\t<section class=\"wds-trust__section\" id=\"termino-4\" aria-labelledby=\"termino-4-t\">\n\t\t<h2 class=\"wds-trust__h2\" id=\"termino-4-t\">\n\t\t\t\t\t\t4. Activation region\t\t<\/h2>\n\t<ul class=\"wds-trust__list\"><li>Each product states where it can be activated (Global, a region or a country). The store shows whether a product is available in the country you selected.<\/li><li><strong>Before buying, check that the product's region matches your platform account's region.<\/strong> Claims are not accepted for buying a product from another region if the product page stated it clearly.<\/li><\/ul><\/section>\t<section class=\"wds-trust__section\" id=\"termino-5\" aria-labelledby=\"termino-5-t\">\n\t\t<h2 class=\"wds-trust__h2\" id=\"termino-5-t\">\n\t\t\t\t\t\t5. Prices and payment\t\t<\/h2>\n\t<ul class=\"wds-trust__list\"><li>Prices are charged in <strong>US dollars (USD)<\/strong>. Amounts in other currencies are approximate and for information only.<\/li><li>The total you see before paying is the final price: we don't add hidden fees. Your bank or PayPal may charge their own exchange fees.<\/li><li>Payment methods: PayPal (cards too), bank transfer in the countries shown at checkout, and your store wallet balance.<\/li><li>Bank transfer orders are delivered once we confirm the payment has arrived.<\/li><li>We may cancel an order if we detect an obvious pricing error or signs of fraud; in that case the amount paid is refunded.<\/li><\/ul><\/section>\t<section class=\"wds-trust__section\" id=\"termino-6\" aria-labelledby=\"termino-6-t\">\n\t\t<h2 class=\"wds-trust__h2\" id=\"termino-6-t\">\n\t\t\t\t\t\t6. Delivery\t\t<\/h2>\n\t<ul class=\"wds-trust__list\"><li>Delivery is made in the <strong>order ticket<\/strong> (My account \u203a My tickets) and notified by email.<\/li><li>Automatic-delivery products are delivered once payment is confirmed. The rest are delivered by our team through the ticket chat within the time shown on the product page, which is approximate.<\/li><li>The times and methods for each type of product are in <a href=\"https:\/\/wdigitalshop.shop\/en\/entregas\/\">Deliveries<\/a>.<\/li><\/ul><\/section>\t<section class=\"wds-trust__section\" id=\"termino-7\" aria-labelledby=\"termino-7-t\">\n\t\t<h2 class=\"wds-trust__h2\" id=\"termino-7-t\">\n\t\t\t\t\t\t7. Guarantee, claims and returns\t\t<\/h2>\n\t<ul class=\"wds-trust__list\"><li>You have <strong>48 hours from delivery<\/strong> to claim a code, key, top-up or account that doesn't work, by writing in the order ticket chat. We may ask for evidence (screenshot or video of the error, platform message).<\/li><li>If the claim is valid, we first <strong>replace the product<\/strong>. If that's not possible, we refund the amount <strong>as balance in your WDigitalShop wallet<\/strong>, not to the original payment method.<\/li><li>Claims are not accepted for a wrong region stated on the product page, codes already redeemed, order details entered incorrectly by the buyer, a change of mind after delivery, or game accounts modified, linked or with the password changed by the buyer.<\/li><li>The full procedure is in the <a href=\"https:\/\/wdigitalshop.shop\/en\/reembolsos\/\">returns and refunds policy<\/a>.<\/li><\/ul><\/section>\t<section class=\"wds-trust__section\" id=\"termino-8\" aria-labelledby=\"termino-8-t\">\n\t\t<h2 class=\"wds-trust__h2\" id=\"termino-8-t\">\n\t\t\t\t\t\t8. Wallet\t\t<\/h2>\n\t<ul class=\"wds-trust__list\"><li>Wallet balance can only be used to buy at WDigitalShop. <strong>It can't be withdrawn or exchanged for cash<\/strong> or transferred to another person.<\/li><li>You can use the balance to pay for all or part of an order. If we cancel an order paid with balance, the balance used returns to your wallet.<\/li><li>Balance is only added by our team (for refunds) and is recorded with its reason.<\/li><\/ul><\/section>\t<section class=\"wds-trust__section\" id=\"termino-9\" aria-labelledby=\"termino-9-t\">\n\t\t<h2 class=\"wds-trust__h2\" id=\"termino-9-t\">\n\t\t\t\t\t\t9. Game accounts\t\t<\/h2>\n\t<ul class=\"wds-trust__list\"><li>Accounts are sold as described on their product page (level, content, region). After delivery, <strong>change the account's password and email<\/strong> as soon as possible.<\/li><li>Some platforms don't allow account transfers under their own terms. By buying an account you accept that risk; WDigitalShop is not liable for penalties the platform applies for that reason after delivery.<\/li><\/ul><\/section>\t<section class=\"wds-trust__section\" id=\"termino-10\" aria-labelledby=\"termino-10-t\">\n\t\t<h2 class=\"wds-trust__h2\" id=\"termino-10-t\">\n\t\t\t\t\t\t10. Coupons\t\t<\/h2>\n\t<p>Coupons have the conditions set when they were created (discount, expiry, minimum spend, uses). They can't be exchanged for cash.<\/p><\/section>\t<section class=\"wds-trust__section\" id=\"termino-11\" aria-labelledby=\"termino-11-t\">\n\t\t<h2 class=\"wds-trust__h2\" id=\"termino-11-t\">\n\t\t\t\t\t\t11. Chargebacks and fraud\t\t<\/h2>\n\t<ul class=\"wds-trust__list\"><li>If you open a chargeback or dispute without claiming first in the ticket, we may suspend your account and revoke the delivered products as far as possible.<\/li><li>Fraudulent resale of products or using the store to launder money is prohibited.<\/li><\/ul><\/section>\t<section class=\"wds-trust__section\" id=\"termino-12\" aria-labelledby=\"termino-12-t\">\n\t\t<h2 class=\"wds-trust__h2\" id=\"termino-12-t\">\n\t\t\t\t\t\t12. Accountability\t\t<\/h2>\n\t<p>WDigitalShop is responsible for delivering the purchased product under the stated conditions. It is not responsible for how third-party platforms work or for changes they make to their services.<\/p><\/section>\t<section class=\"wds-trust__section\" id=\"termino-13\" aria-labelledby=\"termino-13-t\">\n\t\t<h2 class=\"wds-trust__h2\" id=\"termino-13-t\">\n\t\t\t\t\t\t13. Privacy\t\t<\/h2>\n\t<p>We process your data according to the <a href=\"https:\/\/wdigitalshop.shop\/en\/politica-de-privacidad\/\">privacy policy<\/a>.<\/p><\/section>\t<section class=\"wds-trust__section\" id=\"termino-14\" aria-labelledby=\"termino-14-t\">\n\t\t<h2 class=\"wds-trust__h2\" id=\"termino-14-t\">\n\t\t\t\t\t\t14. Changes to these terms\t\t<\/h2>\n\t<p>We may update these terms. Changes apply to orders placed after their publication, and the date of the last update is shown above.<\/p><\/section>\t<section class=\"wds-trust__section\" id=\"termino-15\" aria-labelledby=\"termino-15-t\">\n\t\t<h2 class=\"wds-trust__h2\" id=\"termino-15-t\">\n\t\t\t\t\t\t15. Governing law\t\t<\/h2>\n\t<p>These terms are governed by the laws of the <strong>Dominican Republic<\/strong>, including the General Law for the Protection of Consumer or User Rights (Law 358-05) where applicable.<\/p><\/section><\/div>\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":7,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-82450","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/wdigitalshop.shop\/en\/wp-json\/wp\/v2\/pages\/82450","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wdigitalshop.shop\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wdigitalshop.shop\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wdigitalshop.shop\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wdigitalshop.shop\/en\/wp-json\/wp\/v2\/comments?post=82450"}],"version-history":[{"count":0,"href":"https:\/\/wdigitalshop.shop\/en\/wp-json\/wp\/v2\/pages\/82450\/revisions"}],"wp:attachment":[{"href":"https:\/\/wdigitalshop.shop\/en\/wp-json\/wp\/v2\/media?parent=82450"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}